Establish an Effective Ministry Team

BSBWOR502 - Lead and manage team effectiveness

BSBWOR502 - Lead and manage team effectiveness Vision CollegesThe staff of any enterprise are a team, as much a team as any sporting team and the principles of success are strikingly similar, we all have to pull together, do our part to make the work successful.  In working together we can overcome almost any obsticle.

Teams do not happen, they need a coach.  A good coach will get the best out of a team and while they may not win every game they will always give their best - what more can be asked?

In Churches the coach is the pastor,  leading, guiding, nurturing, encouraging - but the skills do not happen for most, they have to be developed.  This subject will assist in the development of the skillset needed to lead the team


This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Performance Evidence

Evidence of the ability to:

1.   Use leadership techniques and strategies to facilitate team cohesion and work outcomes including:

  • encouraging and fostering shared understanding of purpose, roles and responsibilities
  • identifying and resolving problems
  • providing feedback to encourage, value and reward others
  • modelling desired behaviour and practices

2.    develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities
3.    establish processes to address issues and resolve performance issues
4.    support team to meet expected performance outcomes including providing formal and informal learning opportunities as needed
5.    develop performance plans with key performance indicators (KPIs), outputs and goals for individuals or the team which incorporate input from stakeholders
6.    communicate effectively with a range of stakeholders about team performance plans and team performance
7.    facilitate two-way flow of information between team and management relevant to team performance
8.    evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders.

Note: if a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain how group dynamics can support or hinder team performance
  • outline strategies that can support team cohesion, participation and performance
  • explain strategies for gaining consensus
  • explain issue resolution strategies.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the industry capability - workplace effectiveness field of work and include access to:

  • workplace documents
  • case studies and, where possible, real situations
  • office equipment and resources
  • interaction with others.

This unit can be completed through our Online Training Portal or though the development of a comprehensive skills portfolio and the complementary Vision subject Leadership Vision For The City

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